Terms & Conditions
Customer Care
I'm a Customer Care section. I'm a great place to write a long text about your company and your services, and, most importantly, how to contact your store with queries. Writing a detailed Customer Care policy is a great way to build trust and reassure your customers that they can buy with confidence.
Privacy & Safety
I'm a Privacy & Safety policy section. I'm a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.
Your user's privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!
Wholesale Inquiries
I'm a wholesale inquiries section. I'm a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It's easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I'm a great place for you to tell a story and let your users know a little more about you.
Customs duties and taxes on imports
I'm a wholesale inquiries section. I'm a great place to inform other retailers about how they can sell your stunning products. Use plain language and give as much information as possible in order to promote your business and take it to the next level!
I'm the second paragraph in your Wholesale Inquiries section. Click here to add your own text and edit me. It's easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I'm a great place for you to tell a story and let your users know a little more about you.
Processing time
The time it takes to prepare an order for shipping varies. For details, check out the individual items.
We accept returns, exchanges and cancellations
Contact us within 14 days of delivery
Send items back within 21 days of delivery
Request a cancellation within 6 hours of purchase
Will I be responsible for the shipping costs for returning the item?
If the item is not returned in its original condition, the buyer is responsible for any loss in value and therefore for the return shipping costs. We recommend that you use a traceable shipping service as we are not responsible for items lost with the untraceable shipping service.
What happens if I need to change the delivery instructions?
Please contact us by email at hassunafactorylab@gmail.com or use the chat assistant on the website to notify us and we will try to help you on as soon as possible.